Arun Kumar Mittapelly is a dynamic and results-oriented Senior Salesforce Developer with over 15 years of experience architecting and delivering digital transformation solutions for leading financial institutions. With a proven track record across the Salesforce ecosystem—including Sales Cloud, Service Cloud, Financial Services Cloud, CPQ, nCino, and the cutting-edge Salesforce Data Cloud—Arun is recognized as a technology leader driving innovation at the intersection of CRM, cybersecurity, and AI.
Currently contributing to the next wave of intelligent financial services at Upstart Network Inc., Arun is instrumental in building scalable Salesforce platforms that enhance customer experience and drive operational efficiency. He specializes in developing secure, AI-powered workflows for lead management, case management, scheduling, and regulatory-compliant consent tracking—leveraging both core Salesforce features and emerging Generative AI technologies.
Arun is at the forefront of integrating Salesforce Data Cloud with Gen AI to deliver real-time, context-aware insights and personalized customer journeys. His work includes building predictive models, AI copilots, and intelligent automation that empower internal teams and drive better business outcomes. He is passionate about using AI to streamline processes, reduce manual effort, and elevate decision-making across the enterprise.
With a strong commitment to cybersecurity, Arun embeds a “security-by-design” approach into every solution. He ensures implementations align with best practices in access control, data encryption, and compliance frameworks such as SOC 2, GDPR, and HIPAA. From securing integrations and API endpoints to conducting regular audits and collaborating with InfoSec teams, Arun champions a proactive security culture in every engagement.
He has brought his expertise to top-tier clients including JP Morgan Chase, Bank of America, US Bank, Key Bank, City National Bank, and Thermo Fisher Scientific. His ability to align technical strategy with business goals has made him a trusted partner in delivering high-impact, enterprise-grade CRM solutions.
Arun’s journey from junior developer to strategic tech leader reflects his commitment to continuous growth and innovation. He mentors cross-functional teams, leads large-scale Salesforce implementations, and stays ahead of the curve on trends like AI-driven personalization, secure data exchange, and cloud optimization.
Outside of client work, Arun is actively involved in learning and thought leadership. He focuses on the convergence of Salesforce, AI, cybersecurity, and data, and is dedicated to applying technology to solve real-world problems with creativity and integrity.
