Faiz Mulla is an award-winning Product Owner and Business Analyst with over six years of experience driving digital transformation across public and private sectors. Currently serving as a Product Manager/Business Analyst at the Virginia Department of Social Services, he specializes in ERP implementation, business process optimization, and Agile methodologies to enhance organizational efficiency.
Faiz holds a Master of Management Information Systems from San Diego State University and a Bachelor of Engineering in Information Science from Bangalore University. His career spans impactful roles in leading organizations, where he has successfully managed complex projects, conducted GAP analyses, and leveraged data analytics for strategic decision-making. At VDSS, he has played a pivotal role in modernizing HR systems and disaster response platforms, ensuring seamless integration and operational resilience.
Previously, Faiz contributed to ERP and CPQ optimization at Bombardier Recreational Products, acted as a PM at Value Vision, and automated marketing analytics at Epsilon. He also worked on supply chain solutions at Manhattan Associates for clients like Nike and Chanel.
An internationally recognized researcher, Faiz has received the International Best Researcher Award for his contributions to data-driven decision-making and technological innovation. He is certified as a Project Management Professional (PMP), Certified Scrum Product Owner (CSPO), Agile Business Analyst (Agile BA), and holds expertise in SAP ERP and Salesforce Administration. His technical proficiency includes SQL, Tableau, Jira, and Confluence.
Faiz remains committed to advancing business analysis and product management, harnessing emerging technologies to drive impactful change. He credits his success to continuous learning, strong collaboration, and the unwavering support of mentors and colleagues.
